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Putting a positive impression of your services is highly important if you are managing call center business. Providing detailed reports, using testimonials and having transparent structure of prices e
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=380
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Success in call center industry is deeply linked to a strategically designed lead generation campaign. Techniques like referrals, video marketing and content marketing have potential to bring hot lead
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=379
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A properly streamlined QA process which is updated regularly helps call centers to score better than their competitors. Tips for QA process include weekly QA audits, use of optimized QA forms and taki
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=378
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Implementing some strategic techniques transforms an average manager of call centers into a great leader. These techniques include motivating team, silent monitoring of calls and analyzing contact cen
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=377
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Outsourcing call center operation should be performed strategically for maximum returns of investment (ROI). Companies should check vendors security measures, go through reviews by other clients and
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=376
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With the evolution of call center industry, call centers agents are slowly converting into marketers with multiple techniques. Use of data analytics, personalization and implementation of journey maps
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=375
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Introduction of various new management techniques and new technologies has changed the face of call center industry in recent years. Some major drivers of this change include work from home policy, ga
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=374
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Call center outsourcing companies are invaluable resource for the companies to become a renowned brand. These call center firms offer multi-channel customer support and help in retaining existing cust
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=373
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